Privacy Policy

LBBH AI Solutions
Effective Date: February 24, 2026
Last Updated: February 24, 2026

1. Introduction

LBBH AI Solutions (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding personal information. This Privacy Policy explains how we collect, use, disclose, process, store, and protect information when you:

• Visit our website

• Use our funnels or landing pages

• Engage our consulting services

• Use AI systems or automation services

• Submit information through forms

• Communicate with us via email, phone, or SMS

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of Policy

This Privacy Policy applies to:

• Website visitors

• Prospective clients

• Clients

• Business partners

• Individuals interacting with our CRM systems

• Individuals receiving communications from us

This Policy does not apply to third-party websites linked from our website.

3. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

• Full name

• Email address

• Phone number

• Business name

• Job title

• Billing address

• Payment information (processed via third-party processors)

• Project specifications

• Uploaded documents or data

B. Automatically Collected Information

When you visit our website or funnels, we may collect:

• IP address

• Browser type and version

• Device identifiers

• Operating system

• Pages viewed

• Time spent on pages

• Referral source

• CRM interaction data

• Funnel engagement data

C. Client Data

If you engage us for services, we may receive:

• Business process data

• Marketing campaign data

• Customer contact lists

• CRM records

• AI training inputs

• Automation workflows

Client Data is processed strictly under service agreements.

4. How We Use Information

We use collected information to:

• Deliver consulting and AI services

• Configure automation systems

• Provide customer support

• Send administrative communications

• Send marketing communications (where permitted)

• Improve website performance

• Analyze system usage

• Prevent fraud or abuse

• Comply with legal obligations

We do not sell personal information.

5. Legal Bases for Processing

Where applicable, we process personal information based on:

• Contractual necessity

• Legitimate business interests

• Legal compliance

• User consent

6. Use of AI Systems

We may use artificial intelligence tools in delivering services.

You acknowledge:

• AI systems may process submitted data

• AI outputs may require human review

• AI systems are assistive tools

• We implement reasonable safeguards when using AI

We do not use personal information to train proprietary AI models unless explicitly authorized.

7. Third-Party Service Providers

We may share information with third-party providers including:

• CRM platforms

• Hosting providers

• Payment processors

• AI service providers

• Analytics providers

• Email/SMS carriers

These providers process data under their own privacy policies.

We are not responsible for independent practices of third-party providers.

8. Data Security

We implement commercially reasonable technical and organizational measures designed to protect personal information.

However:

• No internet transmission is 100% secure

• No digital storage system is immune from risk

By using our services, you acknowledge inherent cybersecurity risks.

9. Data Retention

We retain information only as long as necessary to:

• Fulfill service obligations

• Maintain business records

• Comply with legal requirements

• Resolve disputes

Data may be retained in backup systems for a limited time.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access personal data

• Correct inaccuracies

• Request deletion

• Restrict processing

• Withdraw consent

Requests must be submitted in writing.

We reserve the right to verify identity before processing requests.

11. California Privacy Rights (CCPA Notice)

If you are a California resident, you may request:

• Disclosure of categories of data collected

• Deletion of personal information

• Confirmation that data is not sold

We do not sell personal information.

12. SMS and Marketing Communications

If you provide your phone number, you consent to receiving SMS communications.

You may opt out by replying STOP.

Message frequency varies.

Carriers are not liable for delayed or undelivered messages.

13. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Performance analytics

• Funnel tracking

• Marketing optimization

• CRM behavior tracking

You may disable cookies via browser settings.

Disabling cookies may impact functionality.

14. International Data Transfers

If you access our services from outside the United States, you acknowledge that data may be transferred and processed in the United States.

15. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

16. Confidentiality of Client Data

We treat client-provided data as confidential, subject to service agreements.

We do not resell client data.

17. Data Breach Procedures

In the event of a confirmed data breach under our direct control, we will take commercially reasonable steps to:

• Investigate

• Mitigate

• Notify affected parties when legally required

We are not responsible for breaches occurring within third-party platforms.

18. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages arising from data processing.

• We are not liable for third-party platform breaches.

• We are not liable for user negligence.

19. Changes to This Policy

We may update this Privacy Policy at any time.

Updates will be posted with a revised effective date.

Continued use constitutes acceptance of changes.

20. Contact Information

For privacy-related inquiries:

LBBH AI Solutions