TERMS OF SERVICE

LBBH AI Solutions
Effective Date: February 24, 2026
Last Updated: February 24, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “User,” or “you”) and LBBH AI Solutions (“Company,” “we,” “us,” or “our”).

By accessing our website, purchasing services, signing a proposal, or interacting with our AI systems, CRM systems, automations, funnels, or consulting services, you agree to be bound by these Terms.

If you do not agree, you must discontinue use immediately.

2. Definitions

For purposes of these Terms:

• Services means all consulting, AI systems, automation builds, CRM implementations, marketing systems, chatbot deployments, workflow configurations, and related offerings.

• Platform means any third-party system used to deliver Services, including but not limited to CRM providers, hosting services, AI providers, SMS carriers, analytics providers, and payment processors.

• Client Data means any information provided by Client.

• AI Systems means any artificial intelligence models, prompt structures, automation logic, or machine-learning tools used or configured by Company.

3. Scope of Services

Services are provided pursuant to written proposals, statements of work, invoices, or subscription agreements.

Company reserves the right to modify, discontinue, or update Services at any time without liability.

4. No Guarantee of Results

Client acknowledges that:

• Business results vary.

• AI outputs may be incomplete or inaccurate.

• Automation systems may require ongoing optimization.

Company makes no guarantees regarding:

• Revenue

• Lead generation

• Sales conversion rates

• Automation uptime

• AI accuracy

• Regulatory compliance

All Services are provided “as is.”

5. AI-Specific Disclosures

Client acknowledges that:

• AI-generated outputs may contain bias, inaccuracies, or incomplete data.

• AI systems are assistive tools and require human review.

• Company does not deploy fully autonomous decision-making systems unless expressly agreed in writing.

Client assumes full responsibility for review, validation, and regulatory compliance of AI-generated outputs.

6. Third-Party Platform Dependency

Services may rely on third-party platforms including but not limited to CRM systems, AI providers, SMS carriers, hosting providers, analytics services, and payment processors.

Company is not responsible for:

• Platform outages

• Service interruptions

• Account suspensions

• Policy changes

• Deplatforming

• API changes

• Carrier filtering

Client acknowledges that Company does not control third-party platforms.

7. Intellectual Property

Unless otherwise agreed in writing:

• All proprietary frameworks, methodologies, automation logic, AI prompt structures, and system architectures remain exclusive intellectual property of Company.

• Upon full payment, Client receives a limited, non-transferable license to use deliverables.

Client may not reverse engineer, resell, replicate, or distribute Company’s proprietary frameworks.

8. Client Responsibilities

Client agrees to:

• Provide accurate information

• Maintain lawful use of systems

• Ensure compliance with applicable regulations

• Obtain proper consent for SMS/email communications

Client bears sole responsibility for regulatory compliance within their industry.

9. Acceptable Use

Client shall not use Services for:

• Fraud

• Spam campaigns

• Impersonation

• Harassment

• Political misinformation

• Copyright infringement

• TCPA violations

• Defamation

• Illegal data scraping

Company reserves the right to terminate Services immediately for violations without refund.

10. Payment Terms

Fees are outlined in proposals or invoices.

Deposits are non-refundable once work begins.

Subscription services renew automatically unless canceled in writing.

Late payments may result in suspension of Services.

11. Indemnification

Client agrees to indemnify, defend, and hold harmless Company, its owners, officers, directors, employees, contractors, affiliates, and agents from any claims, damages, liabilities, losses, expenses, and attorneys’ fees arising out of:

• Client misuse of Services

• Regulatory violations

• AI-generated content usage

• SMS or marketing compliance failures

• Data misuse

• Intellectual property infringement by Client

This indemnification survives termination.

12. Limitation of Liability

To the maximum extent permitted by law:

• Company shall not be liable for indirect, incidental, consequential, punitive, or special damages.

• Total liability shall not exceed the total amount paid by Client in the preceding three (3) months.

Client acknowledges that pricing reflects this allocation of risk.

13. Disclaimer of Warranties

Services are provided “as is” and “as available.”

Company disclaims all warranties, express or implied, including:

• Merchantability

• Fitness for particular purpose

• Non-infringement

14. Arbitration Agreement

All disputes shall be resolved by binding arbitration in the State of California under applicable arbitration rules.

Arbitration shall be the exclusive dispute resolution mechanism.

15. Class Action Waiver

Client agrees to resolve disputes individually and waives the right to participate in class actions.

16. Jury Trial Waiver

Client waives the right to a jury trial in any dispute permitted to proceed in court.

17. Attorneys’ Fees

The prevailing party in any dispute shall be entitled to reasonable attorneys’ fees and costs.

18. Non-Solicitation

Client agrees not to solicit, hire, or contract Company employees or contractors for a period of twenty-four (24) months following termination.

19. Confidentiality

Both parties agree to maintain confidentiality of proprietary information.

20. Data Security

Company implements commercially reasonable safeguards but cannot guarantee absolute security.

21. Beta Features

Company may offer beta features. Beta features are experimental and provided without warranty.

22. Export Compliance

Client agrees to comply with all applicable export laws and regulations.

23. Force Majeure

Company shall not be liable for delays caused by events beyond reasonable control including acts of God, cyberattacks, government actions, war, or natural disasters.

24. Assignment

Company may assign these Terms without restriction. Client may not assign without written consent.

25. Severability

If any provision is deemed unenforceable, remaining provisions remain in effect.

26. Entire Agreement

These Terms constitute the entire agreement between the parties.

27. Electronic Consent

Electronic acceptance constitutes binding agreement.

28. Survival

Indemnification, limitation of liability, confidentiality, and arbitration provisions survive termination.

29. Governing Law

These Terms are governed by the laws of the State of California.